Need help, found a bug, or have an idea? Email getupleveled@gmail.com.
Can anyone see my entries?
No. Your entries are stored only on your phone. There’s no account, and I can’t see what you write.
Where are my entries stored?
Only on your phone. To keep a copy, go to Settings → Save a backup file.
I got a new phone. How do I move my entries?
On the old phone: Settings → Save a backup file → save it to iCloud Drive. On the new phone: Settings → Restore from a backup.
What happens if I delete the app?
Your entries are deleted with it. If you want to keep them, save a backup file first.
How is accuracy calculated?
When a follow-up comes due, you mark it Accurate, Partly, or Not accurate. Accurate counts as a full hit and Partly as half. Your numbers show as early reads after your first outcome and turn gold once you have 5 resolved entries.
I’m not getting reminders.
Go to iPhone Settings → Intuition → Notifications and make sure notifications are allowed.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. Go to iPhone Settings → [your name] → Subscriptions → Intuition Accuracy Tracker.
I paid but don’t have access.
In the app, go to Settings → Restore purchases. If that doesn’t work, email me.
How do I get a refund?
Apple handles refunds. Request one at reportaproblem.apple.com.
How do I get the newest version?
Update the app in the App Store. Some smaller updates also arrive inside the app: Settings → Check for updates.